Personal Data Protection

Privacy Policy km789 β€” Malaysia Member Personal Data Protection

Your privacy is our priority. This document transparently explains how km789 collects, uses, stores, and protects your personal information in line with industry best practices.

Updated: January 2026

How km789 Protects Your Information

Before reading the full policy, here is a summary of our commitment to protecting the privacy of every km789 member.

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256-bit SSL Encryption
All data transmitted between your device and km789's servers is protected with 256-bit SSL encryption β€” the same security technology used by Malaysia's major banks for online transactions.
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No Data Sales
km789 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes without your explicit consent.
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Secure Data Storage
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to member data is granted only to staff who require it for service purposes.
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Your Data Controls
You have the right to access, amend, download, or request deletion of your personal data at any time. Requests can be submitted to the km789 support team via live chat or email.
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Cookies for a Better Experience
km789 uses cookies solely to enhance the user experience, including saving your language preferences and display settings. Cookies are not used to monitor activity outside the km789 platform.
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Legal Compliance
The km789 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We conduct regular reviews to ensure ongoing compliance.

1
Introduction

Km789 ("Company", "we", "Platform") respects the privacy of every individual who interacts with our platform. This Privacy Policy clearly and transparently explains how we collect, use, store, disclose, and protect your personal information when you use the km789.pw website, the km789 mobile app, or any services provided by us.

This document is drafted in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By accessing or using the km789 platform, you agree to the collection and use of information as described in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our platform. We encourage you to read this document in full and contact our team if you have any questions.

Quick summary: km789 only collects data necessary to provide its services, does not sell your data to third parties, and gives you full control over your own personal information.

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Personal Information We Collect

Km789 collects your personal information through several means β€” directly when you register and use the platform, automatically through standard tracking technologies, and in certain cases from legitimate third parties.

Information you provide directly:

  • Full name as shown on your identity card or passport
  • Date of birth and gender
  • Email address and mobile phone number
  • Full address (for verification purposes)
  • Identity card or passport number (for the KYC process)
  • Payment method details (cardholder name, bank account number β€” stored in encrypted format)

Information collected automatically:

  • IP address and device information (device type, operating system, web browser)
  • Platform usage data (pages visited, session duration, in-game actions)
  • Geolocation information at country or city level (not precise GPS coordinates)
  • Cookie data and related tracking technologies
Data Category Example Requirements
Identity Data Name, IC, date of birth Required (KYC)
Contact Data Email, phone number Required
Financial Data Bank account number Required (Payment)
Technical Data IP address, device type Automatic
Usage Data Pages visited, game sessions Automatic
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Purpose of Personal Data Use

Km789 uses your personal information only for purposes that are lawful, necessary, and directly related to the provision of our platform services. We do not use your data for purposes beyond what is stated here without obtaining your additional consent.

The primary purposes for which your personal data is used:

  • Account management: Create, verify, and maintain your km789 account, including the KYC process to ensure platform security.
  • Transaction processing: Process deposits, withdrawals, and other financial transactions you carry out on the platform.
  • Service provision: Provide access to games, bonuses, promotions, and other features within the km789 platform.
  • Customer support: Respond to enquiries, complaints, and support requests you submit to our team.
  • Security and fraud prevention: Detect and prevent fraudulent activity, money laundering, and other security threats against our platform and members.
  • Platform improvement: Analyse usage patterns in aggregate (without individual identification) to improve the overall user experience.
  • Service Communications: Send important notifications related to your account, transactions, promotions, and platform updates.
  • Legal compliance: Fulfil legal obligations and regulatory requirements applicable to our platform's operations.

Our guarantees: km789 does not use your personal data to make automated decisions that materially affect you without appropriate human intervention.

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Data Sharing and Disclosure

Km789 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. This is a non-negotiable commitment. However, there are certain situations where km789 may need to share some of your information with other parties for legitimate purposes.

Parties that may receive some of your data:

  • Payment service providers: To process your deposits and withdrawals through your chosen payment channel (FPX, DuitNow, digital wallet). Information shared is the minimum required for transaction processing.
  • Technical service providers: Including cloud hosting providers, cybersecurity services, and analytics solution providers that help us operate the platform. All such providers are bound by strict confidentiality agreements.
  • Relevant authorities: In situations where km789 is required by law, court order, or regulatory authority directive to disclose specific information.
  • Game providers: Your username (not full personal details) may be shared with game providers for specific technical purposes such as game result dispute resolution.

Km789 never shares passwords, full identity card numbers, or complete bank account details with any third party except when required by law under strict procedures.

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Data Storage and Security Measures

The security of your personal data is an operational priority at km789. We continuously invest in security infrastructure to ensure your information is protected at all times.

Technical security measures we implement:

  • 256-bit SSL/TLS encryption for all data transmission between your device and our servers
  • Encryption of stored data (data-at-rest encryption) for sensitive information in our databases
  • Role-based access control (RBAC) ensuring only authorised staff can access member data
  • Real-time security threat monitoring 24/7
  • Regular data backups at geographically separate locations
  • Penetration testing conducted periodically by independent security experts

Data retention period: km789 retains your personal data for as long as your account is active or as long as necessary for the purposes stated in this policy. Following account closure, data may be retained for up to 7 years for legal compliance purposes before being securely deleted.

While km789 takes comprehensive security measures, no system can guarantee absolute security. You also play an important role in protecting your account by using a strong password and not sharing it with anyone.

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Cookies and Tracking Technologies

Like most online platforms, km789 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below is an explanation of the types of cookies we use.

Types of cookies used by km789:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and security preferences. These cookies cannot be disabled as they are essential to platform operation.
  • Functional Cookies: Remember your preferences such as language settings, display options, and login details you choose to save. This enables a more personalised and convenient experience.
  • Analytics Cookies: Helps us understand how users interact with the platform β€” which pages are visited most, where users encounter difficulties, and more. This data is collected in aggregate and does not identify individuals.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the km789 platform. km789 does not use third-party cookies for external advertising within our platform.

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Your Rights Over Personal Data

As a km789 member, you have certain rights regarding your personal data protected under Malaysia's PDPA and the data protection principles we adhere to. km789 is committed to facilitating the exercise of these rights.

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Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
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Right to Rectification
You may request correction of any inaccurate or incomplete data in our records.
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Right to Erasure
Under certain circumstances, you may request the deletion of your personal data from our systems.
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Right to Restriction
You may request a restriction on the processing of your data during an investigation or dispute.
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Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
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Right to Object
You may object to the processing of your data for direct marketing or analytics purposes.

How to submit a request: To exercise any of the above rights, contact the km789 support team via live chat on the platform or submit a written request to us. We will process your request within 14 business days.

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Children's Data Protection

The km789 platform is strictly for individuals aged 18 and above. km789 does not knowingly collect, store, or process personal data of children under the age of 18.

If we find that personal data belonging to someone under the age of 18 has been collected in our systems without proper age verification, we will take the following steps immediately:

  • Suspend the relevant account pending further investigation
  • Permanently delete all related personal data from our systems
  • Return any related funds in accordance with the appropriate procedures

If you believe that someone under the age of 18 has registered an account at km789, please contact us immediately through our support channels so that prompt action can be taken.

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Links to Third-Party Sites

The km789 platform may contain links to third-party websites or services in certain contexts, such as game providers and payment partners. This Privacy Policy applies solely to the km789 platform and does not cover the privacy practices of any third party.

Km789 is not responsible for the content, privacy practices, or security policies of any third-party websites you may access through links on our platform. We recommend reading the privacy policy of each website you visit separately.

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Amendments to the Privacy Policy

Km789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business circumstances. Any material amendments will be communicated to members via in-platform notifications or email before the changes take effect.

The "Updated" date at the top of this page always reflects the date the last amendment was made. Your continued use of the km789 platform after an amendment is published constitutes your acceptance of the revised policy.

We recommend that you review this Privacy Policy periodically. If you do not agree with any amendments, you have the right to close your account and request deletion of your data.

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How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how km789 handles your personal data, please contact our data protection team through the following channels:

  • Live Chat: Available on the km789 platform β€” 24 hours a day, 7 days a week
  • Email: [email protected] β€” response within 2 business days
  • Telegram: Via the official km789 support account

Please include "Data Privacy Enquiry" in your message subject line so it can be routed to the relevant team more quickly. For data rights requests involving identity verification, we may require additional supporting documents to ensure we are processing the right person's request.

Additional information regarding your account privacy and security is also available in the FAQ us.


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Play with Confidence at km789

Your privacy and data security are fully protected at km789. Register a free account today and enjoy over 1,200 games with complete peace of mind β€” your data is safe with us.

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